Sales / Service

Key factors for good customer service
By Jennifer Mears · 14 years ago
There are several important factors that govern the success of your business, one of which is good customer service. The ultimate goal of providing a quality customer service is to enhance your customer satisfaction. This ...
Moving Beyond Physician Preference in Medical Device Sales
By Janet Spirer · 14 years ago
A key to successful medical device sales, as in most sales situations, is getting the right message, to the right person, at the right time. Successfully networking in medical device sales requires knowing who's who ...
Questioning is Key in Medical Device Sales Momentum
By Janet Spirer · 14 years ago
Increasingly, a medical device sales force will not only have to sell its company’s competitive advantage; they will have to be good enough to be a competitive advantage. Mastering the art and science of asking ...
Taking Another Look at On-Boarding
By Janet Spirer · 14 years ago
Today a sales team must not only be able to sell a competitive advantage; they must be a competitive advantage. In most companies, it is increasingly difficult to sustain a competitive advantage by traditional means. ...
Training New Sales Reps – It’s Different
By Janet Spirer · 14 years ago
A short quiz for sales leaders – How much has the buying process changed in your market in the last five years? Question two – Have you taken a serious look at updating your new ...
Physicians Share Ways Medical Device Sales Reps Can Build Credibility
By Janet Spirer · 14 years ago
When asked what their top concerns are about selling medical devices, interacting one-on-one with physicians usually tops the list. And it's very understandable. No matter how much clinical training they receive, interacting one-on-one with a ...
Medical Device Team Selling – Critical for Sales Success
By Janet Spirer · 14 years ago
Selling as a sales team does not guarantee success. As a matter of fact, teams are frequently misused and ineffective. On the other hand, some organizations have cracked the code and consistently use teams successfully. ...
Six B2B Sales Best Practices
By Janet Spirer, Ph.d. · 14 years ago
Selling is a complex discipline involving many kinds of activities. Some are customer-facing (e.g., making a presentation). Others are background activities (e.g., researching the customer). In that complex array of activities there are innumerable qualities ...
Top Ten Tips for Excellent Customer Service-00-4126
By Alex Parks · 14 years ago
Efficient and helpful customer service will not only help retain your current customer-base but it will help grow your business by word-of-mouth. As excellent customer service should be the top priority of any business, here ...
Anago Of Dayton And Cincinnati Brings Personalized Feel To Commercial Cleaning
By Curt Albertson · 14 years ago
Keeping commercial facilities clean is a task that Anago of Cincinnati and Dayton is always up to. Anago’s commercial cleaning and janitorial services are available for facilities of all sizes, 7 days per week, and ...
Benefits of Barcode Time and Attendance Tracking System for Businesses
By Nate Rodney · 14 years ago
An automated time and attendance system is a good substitute for manual systems for recording employee attendance and working hours. It not only decreases the effort and time needed to track employee time and attendance ...
Sustainability issues within the courier industry
By Rodrick Nielsen · 14 years ago
Today, more and more people are getting informed about the impact of our lifestyle on the natural environment, and many are concerned about the unsustainability of the current system. In order to protect our natural ...
The Importance of Customer Service
By Chris Haycox · 14 years ago
Most anyone will agree that customer service is one of the most important parts of your company's overall strategy to conducting business. Without customers you really don't have a business. If this is the case, ...
Evaluating New Call Center Solutions
By Jeremy Smith · 14 years ago
There are a number of new technologies being marketed to contact centers. Before jumping on the "shiny new product" bandwagon, it's important to decide if a particular new solution will actually benefit your call center. ...
Using Metrics To Motivate Call Center Agents
By Jeremy Smith · 14 years ago
The latest generation of call center software allows organizations to monitor agent and department performance at a level that would have been impossible ten or twenty years ago. However these tools are not just for ...
Ways To Take full advantage of Sales Training
By Archie J. Johnson · 14 years ago
The first thing a trainer does is establish baseline information to help you out move in the correct course. This includes deciding where you at the moment are, what training plans are presently set up ...
How to Sell Online With No Experience
By Aaron Jackson · 14 years ago
Follow these steps to learn how to get setup with a web page, from a web design company and become an online seller with no experience. Some friends who sell online might tell you that ...
How to Master a 30 Minute Sales Meeting
By Kelley Robertson · 14 years ago
You get a call from a new prospect who wants to meet with you and discuss your solution. He gives you a 30 minute time-slot four days from now. Unfortunately, you didn’t take the time ...
Chinese Restaurant Halifax
By Ben Bogart · 14 years ago
Fan’s Restaurant is the best Chinese Restaurant in Halifax If you crave steamed rice or Peking Duck Fan’s is the best Chinese Restaurant in Halifax so you are in luck. This Restaurant specializes in Northern ...
Customer Loyalty Ideas
By Brandon Walker · 15 years ago
Nowadays, many business owners realize that by maintaining a good relationship with customers and providing exceptional customer service will flow back into their business through customer loyalty and continual return business. Gaining the trust and ...