Sales / Service
Residential and Commercial Storage Facilities
By Melissa Langley · 14 years ago
Storage is the manner in which commodities, possessions, and property are kept and the accommodations for those goods and products. It requires space, maintenance, and security.
Space has become a commodity these days. You may ...
What Do You Really Think?
By David Meagor · 14 years ago
What would your customers or members say to their friends or colleagues about your organization? Would they rave about how great it is and win you new customers or members? Or would they rant about ...
Why Should You Choose SRC Refrigeration?
By Steve Lemieux · 14 years ago
Why should you choose SRC over another company?
That’s a good question… here are some answers in the three areas that matter most to our customers.
Our Company
We are privately owned and financially rock ...
Transcribing Interviews
By Jeff Noctis · 14 years ago
Transcription is often viewed as a chore by many, which is one reason why it's outsourced to professional agencies. When handled in-house it can be a costly process, particularly because specialized training is needed in ...
Calculating The ROI Of CSR
By Jeremy Smith · 14 years ago
Businesses use financial analysis for strategic planning and to evaluate the effectiveness of past initiatives. Unfortunately, customer service may get left out of the equation because it is difficult to quantify, and this can lead ...
Using Wallboards To Boost Morale and Productivity
By Jeremy Smith · 14 years ago
Call center managers have tried a number of methods over the years to keep employees informed about the status of a department. One of the most effective has been using wallboards to display pertinent information ...
How To Build A Successful Call Center With Limited Resources
By Jeremy Smith · 14 years ago
Anyone can build a world-class contact center with an unrestricted budget. In real life, customer service budgets are the first to get cut and the last to get boosted as company fortunes fall and rise, ...
Buy American Flags and express your patriotic side
By Katrina Smith · 14 years ago
We all know how much we love our country. The sentiment and national feeling that is attached with our country is something that we can never put in words. It is much greater than even ...
Your First Day of Being Sales Manager
By Ken Sundheim · 15 years ago
The problem starts day one and the situation is nearly always the same. A new sales manager, fresh from the sales pit, takes over a business development team and, instinctively they begin to coach and ...
Listening to the Voice of the Customer can go a Long Way
By Joe Fleming · 14 years ago
Once you are the owner of a business, you are going to at some point in time ponder how satisfied your customers are and just how much loyalty they feel towards your business. There are ...
Small Business Owners: Create an Easy Trail That Leads to More Sales
By Karon Thackston · 14 years ago
By Karon Thackston
It's something I hear quite a bit. Half complaint and half frustrated rant, many small business owners tell me they simply can't compete with the big boys. Even online they find their ...
What is Offshore Customer Support Services?
By Frankie Glick · 14 years ago
Today if you wish to promote an internet product you should know that every product has a policy of refunds. Rules of moneyback guarantee often states that customer can refund his money during 1-2 months ...
Secrets to Getting Past The Gatekeeper
By Mike Cynar · 15 years ago
If there is one thing a salesman can’t stand it’s got to be the dreaded gatekeeper. For me personally I have learned it’s better to work with the secretary than it is to work against ...
Rapport Building Questions: How To Ask Questions To Win Friends And Trust
By Michael Lee · 14 years ago
Knowing how to ask rapport building questions is a basic skill in sales, but it does a lot more than help you close a deal.
Most people haven’t realized it yet; but knowing how to ...
A rubber stamp with a depression
By Ran Juse · 15 years ago
If you are the sort of person who likes to do a good job then you will relate to the difficulties inherent in being a rubber stamp. We often feel we are treated badly by ...
The Best Sales Database for Small Business: How to Make an Affordable Choice
By Brent Silveria · 15 years ago
The rise of "cloud" based or online sales database software brings a new level of affordability to small business sales database solutions. The development of web-based solutions such as Google docs is just the start ...
WSI Dave Scott
By Dave Scott · 15 years ago
WSI Dave Scott - Are you getting the results from your current website that you expected? Hello, my name is Dave Scott. I am proud and excited to be a part of the world’s largest ...
You Needs a System to Attract Clients
By Jason Westlake · 15 years ago
All businesses need systems in order to function successfully. Even businesses that are primarily sales. You needs sales systems in place too. You need to know that you can attract clients every month in your ...
6 Killer Tips To Get Promoted to Sales Management in 2011!
By Ralph Burns · 14 years ago
One of the things that we get asked the most about at the Sales Management Mastery Academy, especially by those members that are in sales but want to get promoted into sales management and move ...
Commercial Fitness Equipment Installation & Maintenance Standards
By Greg Lawlor · 15 years ago
Legal Judgment Rocks the Fitness World – is your equipment safe?
The recent liability judgement vs a physio therapy clinic and large equipment supplier has caused fee for use fitness facilities to review their protocol ...