If you are going to succeed in the business of buying houses and selling them to tenant buyers, you need to assemble an effective team. You'll need an aggressive acquisitions manager and a dependable mortgage liaison. You'll also need a rental administrator.

The job of the rental administrator is to manage all the rental properties for the company. Bookkeeping may also be part of the job requirements. The administrator must also keep track of the phone calls that come in, run the errands, and deposit checks into the bank.

The administrator featured here, Donna, has worked for the me about a year and a half. She is married and has four teenage daughters. The eldest daughter is serving in the army in Korea. The family moved to Springfield four years ago after her husband was discharged from the Army.

Donna grew up in Germany, where her father also served in the U.S. military. She majored in accounting when she was enrolled in college. Before she worked for me, she held a position as a bookkeeper for an attorney's office.

When not at work, when she wants to have fun, Donna watches NASCAR races with her family, who are avid car racing enthusiasts. She also enjoys spending other forms of quality time with her family. She enjoys making improvements in her house, which she and her husband purchased two years ago. They spend a great deal of time fixing up the home.

Donna's dedication to her job is evident in everything she does. As the administrator, she must pay attention to detail. Yet, she also needs to have an awareness of the big picture-of where the company is heading. She must attend to various administrative details, while always keeping an eye on the broader mission of the company.

In her capacity, Donna has a great deal of interaction with people. She must deal with phone calls from contractors, tenants, and potential sellers. As a result, she has developed effective people skills. While it might seem to some that an administrator does not have to have a bubbly personality, she does have to know how to deal with people in a warm, professional manner.

The company would simply not function well without an administrator. It can be said that the administrator represents the glue which holds the company together. The business is truly fortunate to have a staffer in a key position that can be trusted implicitly to make the right decisions.